At Telstra we recognise and acknowledge the existing, original, and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands, waterways, and sky country across the Australian continent. We pay our respects to their Elders past and present. We commit to working together to build a prosperous and inclusive Australia.have problems paying for your Telstra service. You may not be eligible for our payment assistance if we verify that you don't have an active account with Telstra. If you are not eligible for our support, we will contact you and let you know why.If you need help paying for your Telstra services, there is no charge for you to request payment assistance support. Our priority is to keep you connected, get you back on track and make sure you feel you can meet your financial commitments.We'll only disconnect your Telstra services as a last resort. We'll send you written notices before this happens. The sooner you contact us, the sooner we can help you. ...
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